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Lead Product Designer, B2B SaaS
Overview
About:
ownpath is a curated platform for designers and creatives to upskill, find community, and unlock exciting opportunities with startups and enterprises.
Why join the ownpath Collective?
- Work on exciting projects with both startups and enterprises
- Unlock higher compensation than typical salary packages
- Be a part of an exclusive design community
- Get on-the-job coaching as well as continuous opportunities to learn at the ownpath Academy.
About the client:
A forward-thinking team is on a mission to transform the digital workplace experience by integrating people, processes, and platforms through AI automation. The company is building a cutting-edge service management platform aimed at simplifying operations for growing businesses and driving success.
Role overview:
We are seeking an experienced Lead Product Designer to join the team and play a key role in shaping their modern service management platform. This is a hybrid role based out of their Bengaluru office, offering competitive pay and practical benefits for employees and their families.
Responsibilities
- Lead user research programs: Conduct interviews with real-world customers and work closely with product managers to iteratively refine the product.
- Collaborate with product and engineering teams: Co-own the product roadmap and actively contribute to setting priorities for upcoming quarters.
- Present design work: Regularly present user journeys and product walkthroughs to the team and customers to communicate the product's end-to-end experience.
- Utilize product analytics: Use data to inform design decisions and refine user experiences based on real-world performance.
- Define best practices: Share design insights and processes through internal documentation or public-facing platforms like blogs.
- Own the product’s design direction: Take full ownership of the product design process, ensuring that all user experiences align with the company’s vision and customer needs.
Requirements
- 6+ years of experience designing modern, user-centered applications.
- Proven experience working on B2B SaaS products, with a strong understanding of AI-driven and conversational experiences.
- Ability to lead brainstorming sessions, balancing diverse opinions while presenting clear design strategies.
- An understanding of the company’s cultural values and the ability to collaborate respectfully with teammates.
- A growth mindset with a drive to continually improve and learn.
Benefits
- Get regular mentorship from Design leaders who have lead design teams at companies like Google, Amazon etc.
- A Macbook and any tools required
- All the benefits offered as part of the ownpath Collective (as listed above)
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